SpringKleaners ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect, why we collect it, and how we use it.
When you request a quote, make a booking, or contact us, we collect:
We use your information to prepare quotes, schedule and deliver cleaning services, communicate with you about your booking, and maintain a record of past jobs so we can serve you better in future. We do not use your information for unrelated marketing without your consent.
We do not sell or rent your personal information to third parties. Your details are only accessible to SpringKleaners staff who need them to fulfil your booking. Where a quote or invoice is generated, that document is only shared with you directly.
Bookings and quotes are commonly confirmed over WhatsApp. When you message us there, that conversation is also subject to WhatsApp's own privacy policy, operated by Meta. We only use WhatsApp messages to manage your booking.
This site does not currently use third-party advertising cookies or analytics trackers. If that changes, this policy will be updated accordingly.
Your information is stored in our booking system with reasonable technical and organisational safeguards against loss, misuse, or unauthorised access.
You have the right to:
To exercise any of these rights, contact us using the details below.
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
If you have any questions about this policy or how your information is handled, contact us:
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What we do
Deep Cleaning
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Post Construction Cleaning
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